Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you fill out our contact and booking form, and limited technical information generated automatically when you browse this site.

Information you provide

• Contact details — first and last name, email address, phone number, city, and state.
• Appointment details — patient type, primary treatment of interest, add-on treatments, preferred appointment date and time, and how you heard about us.
• Health background — date of birth, biological sex, known allergies, current medications, existing medical conditions, and pregnancy or breastfeeding status, where provided.
• Anything you write to us — notes, questions, or other details you choose to include in the form's free-text fields.

Information collected automatically

• Standard web server logs (such as IP address, browser type, and pages visited), collected through our hosting provider for security and performance purposes.
• We do not use third-party advertising trackers or sell browsing data to advertisers.

2. How We Use Your Information

We use the information you submit for the following purposes:

• To respond to your inquiry and confirm, schedule, or reschedule your appointment.
• To allow our medical team to review your health background ahead of your visit and personalize your treatment safely.
• To contact you by phone or email regarding your appointment, as you consent to when submitting the form.
• To maintain accurate records of client communications and appointments.
• To detect and prevent spam, fraud, and abuse of our contact form (including automated rate limiting and bot-detection measures).
• To comply with applicable legal, regulatory, and record-keeping obligations.

We do not use the information you submit for automated decision-making, and we do not use it for marketing to third parties.

3. How We Share Information

We do not sell your personal information. We share it only in the following limited circumstances:

Any service providers we use are contractually limited to using your information solely to perform services on our behalf.

4. Health Information

The health background fields on our booking form (allergies, medications, conditions, pregnancy status, and similar details) are collected so our licensed medical staff can prepare a safe, personalized treatment plan before your visit. This information is treated as sensitive and is:

• Transmitted securely and used only by authorized clinical and administrative staff involved in your care.
• Never used for marketing or shared with third parties for advertising purposes.
• Handled in accordance with applicable healthcare privacy laws and our internal confidentiality practices.

Providing health background information is optional except where marked required, but incomplete information may limit our ability to safely customize your treatment.

5. Data Security

We apply layered technical safeguards to protect the information you submit, including:

• Encrypted transmission (HTTPS) between your browser and our servers.
• Server-side validation, input sanitization, and field allowlisting on every submission.
• Rate limiting and bot-detection safeguards to prevent abuse of our contact form.
• Restricted access — only staff who need the information to schedule or provide your care can view it.
• Security-hardened hosting configuration, including strict content-security and referrer policies.

No method of transmission or storage is 100% secure. While we work to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain the information you submit for as long as necessary to fulfill the purposes described in this policy — typically for the duration of our client relationship plus a reasonable period afterward for record-keeping, legal, and continuity-of-care purposes. You may request earlier deletion as described in the Your Rights section below, subject to any records we are legally required to keep.

7. Cookies & Tracking

This website uses minimal local browser storage — not third-party tracking cookies — to support core functionality, such as:

• Limiting how frequently the contact form can be submitted, to prevent spam.
• Remembering your session while you complete a booking.

We do not use this storage for advertising, cross-site tracking, or building a marketing profile of you.

8. Your Rights & Choices

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information, subject to legal or clinical record-keeping requirements.
• Withdraw consent to be contacted at any time.
• Ask us questions about how your information is used.

To exercise any of these rights, contact us using the details below.

9. Children's Privacy

Our services and this website are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, reach out to us: